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Account FAQs
on the registration page Go ahead — enter your Bangladeshi mobile number, verify with OTP, provide your name and password, and accept the terms. Your account will be active in just 3 minutes. 7u7 gameRegistration at — is completely free.
Only one account is allowed per mobile number. Any attempt to create multiple accounts will result in all accounts being permanently closed and balances may be forfeited.
on the login page Click the "Forgot Password?" option on the login page. Enter your registered mobile number. You will receive an OTP — verify it and set a new password. The entire process takes under 2 minutes.
After 5 consecutive incorrect password attempts, your account will be locked for 15 minutes. Wait for the lock to expire and try again. If the problem persists, reset your password or contact support.
Yes, your mobile number can be changed after identity verification. For security reasons, this must be done through support and is typically completed within 24 hours.
To close your account, please contact support. Make sure to withdraw your balance before proceeding. Responsible Gaming You will also find a self-exclusion option in this section.
Yes. 7u7 gameOnly players aged 18 or above are permitted to play. Date of birth is required during registration. Additional verification may be needed for large withdrawal amounts.
Enter your friend's code in the "Referral Code" field during registration. Once registration is complete, both parties will receive a bonus. Referral codes cannot be added after registration.
After logging in, go to the "My Profile" section to update your information. However, changes to your name or date of birth require approval from support.
Payments, Deposits & Withdrawals
Log in → Wallet → Deposit. Select your preferred payment method (bKash, Nagad, Rocket, Upay). Enter the amount and follow the on-screen instructions. Deposits are typically credited within 1–5 minutes.
7u7 gameThe minimum deposit at 7u7 game is just ৳100 BDT, so you can get started with a small amount. There is no fixed maximum deposit limit, though verification may be required for large transactions.
Go to Wallet → Withdrawal. Select your payment method, enter the amount, and confirm. Funds are usually transferred to your mobile account within 10–30 minutes. Additional verification may be required for your first withdrawal.
15+ payment methods are supported, including bKash, Nagad, Rocket, Upay, and bank transfer. All payments can be made in BDT. International cards are also accepted.
First, wait 5–10 minutes. If the funds still haven't arrived, contact live chat with a screenshot of the transaction and the transaction ID. Issues are usually resolved within 1 hour.
bKash, Nagad, and Rocket transactions typically take 10–30 minutes. Bank transfers take 1–3 business days. Slight delays may occur during peak hours. If it takes more than 2 hours, please contact support.
The minimum withdrawal amount is ৳500. Withdrawals of bonus winnings may require wagering conditions to be met.
7u7 gameThere are no fees for deposits. Withdrawals are also generally free. However, your payment provider may charge their own fees, which are outside our control.
Yes, certain cryptocurrencies are supported. Contact support for more details. Please note that crypto transactions may take a little longer to process.
Once a deposit is completed, it cannot be reversed. If you made an error, contact support immediately. If the funds were not used in gameplay, action may be taken in limited circumstances.
Bonuses & Promotions
Free spins are credited as soon as registration is complete. To receive the first deposit bonus, simply make a deposit of any amount — the bonus will be added instantly.
Wagering requirements must be met before bonus funds can be withdrawn. For example, a 30x wagering requirement means you must wager 30 times the bonus amount. Once met, winnings from the bonus become withdrawable.
Your free spins will appear in the Bonus section. Navigate to the designated slot game and click "Use Bonus Spins." Free spins have a limited validity — typically 7 days.
The daily bonus must be claimed manually — it is not credited automatically. After logging in, go to the "Bonus" or "Promotion" section and claim your daily bonus.
Latest Promotions Visit the page to see all current offers. New promotions are added regularly — bookmark the page so you never miss out.
A portion of losses within a set period is returned as cashback. Weekly cashback is typically credited on Mondays and goes directly to your wallet.
Welcome bonuses are generally valid for 30 days, free spins for 7 days, and cashback for 7 days. Each bonus has its own expiry — check the validity when claiming.
VIP points are earned on every bet. Accumulating more points unlocks higher VIP tiers, which come with greater bonuses, faster withdrawals, and a dedicated account manager.
Game FAQs
We offer 1,500+ games, including slots, Live Casino (live dealer), Sports Betting (cricket, football), virtual sports, fishing games, and table games (baccarat, roulette, blackjack).
Popular Games You can find a list of top games on the page. Currently, the most played are slots, Live Baccarat, and cricket betting.
New games are added every week. New Games Visit the page to see the latest games added to our collection.
Check your internet connection. Refresh your browser or clear the cache. Try a different browser. For better performance, consider using the mobile app.
Yes, most slot games have a demo mode — no login required. However, any winnings from demo play cannot be withdrawn.
Log in and go to the "Live Casino" section. Choose your preferred table and play with a live dealer in real time. A stable internet connection ensures the best experience.
Betting Go to the section and select cricket. Browse ongoing matches, choose your team and market, and enter your stake. Both live betting and pre-match betting are supported.
If a game is interrupted due to a server issue, the bet will be voided and your funds will be returned. If the disconnection was on your end, please contact support.
Maximum bet limits vary by game — typically up to ৳5,000 for slots and ৳1,00,000 for live tables. You can also set your own personal limits.
Security & Privacy
Yes. 7u7 game We use 256-bit SSL encryption. Your information is never shared with third parties. For more details, Privacy Policy Read.
Change your password immediately and notify support. We will terminate all active sessions and secure your account. Changing your password regularly helps reduce this risk.
Go to Account Settings, find the "Security" section, and enable mobile OTP verification. You will then need an OTP at every login — keeping your account much more secure.
7u7 game A licensed gaming platform. International RNG (Random Number Generator) certification is used to ensure fair play.
7u7 game We will never ask for your password via SMS or email. Only use the official website and app. Do not click on unknown links.
Yes, completely safe. 7u7 game All winnings are paid out in full. Millions of members withdraw successfully every day. If you encounter any issues, contact support.
Your data is used solely for account management and security purposes and is never shared with third parties. To read our full policy, Privacy Policy Read.
App & Platform
on the download page Go ahead — choose Android or iOS, install the app, and log in. It offers a more stable and faster gaming experience than a browser.
Close and reopen the app. Restart your phone. Check for any available app updates and install them. If the issue persists, reinstall the app.
Yes, all features are available on mobile browsers as well. However, App Using the app gives you faster loading, push notifications, and an overall better gaming experience.
Open the app and log in with your mobile number and password. You can also log in using OTP. Enable the "Remember me" option and you will be logged in automatically next time.
Android 8.0 or above and iOS 13.0 or above are supported. You can also play via Windows and Mac browsers. Platform See full details on the page.
Go to your phone's settings and 7u7 game Make sure notification permissions are enabled for the app. Update the app. If the problem continues, reinstall the app.
Download Page Download the latest version from the Download Page. On Android, install the APK directly — simply install over the older version. On iOS, update via the App Store.